For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.

For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.

F5 Upgrade During Maintenance Window

Scheduled for Apr 19, 00:00 - 06:00 EDT

Scheduled

This message is intended for Pharmacy Network Customers.

Please be advised that the Optum Pharmacy Network has infrastructure updates planned for Friday, April 11, 2025 & Friday, April 18, at 11 p.m. CST. During the maintenance window we expect downtime to last only a few minutes.

This change will impact below Switch & ePad/Script Routing application URLs:
connect.changehealthcare.com
connecthttppost.changehealthcare.com
scriptrouting.changehealthcare.com
rxnsconnect.changehealthcare.com
rxnsconnectva.changehealthcare.com

Maintenance Windows:
April 11, 2025: 11 p.m. CT - 5 a.m. CT
April 18, 2025: 11 p.m. CT - 5 a.m. CT

REF 17054858
Posted Mar 31, 2025 - 15:22 EDT
This scheduled maintenance affects: Pharmacy Solutions (Rx Network Solutions, Rx Network Solutions ePrescribing, Rx Assist, Rx CardFinder Services, Rx Connect Solution, Rx Edit).