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SmartPay Historic Data Unavailable after April 30, 2025

Scheduled Maintenance Report for Optum Solutions

Completed

The scheduled maintenance has been completed.
Posted Apr 30, 2025 - 00:05 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 30, 2025 - 00:00 EDT

Update

Reminder: Effective April 30, 2025, historic SmartPay transaction data will no longer be available. After this date we will not be able to support any requests for transaction data.

All transaction data requests must be submitted by March 28, 2025, to bipharmacy@optum.com to allow adequate time to be processed.

Questions can be directed to bipharmacy@optum.com.
Posted Apr 16, 2025 - 17:24 EDT

Update

Reminder: Effective April 30, 2025, historic SmartPay transaction data will no longer be available. After this date we will not be able to support any requests for transaction data.

All transaction data requests must be submitted by March 28, 2025, to bipharmacy@optum.com to allow adequate time to be processed.

Questions can be directed to bipharmacy@optum.com.
Posted Mar 13, 2025 - 15:14 EDT

Update

Reminder: Effective April 30, 2025, historic SmartPay transaction data will no longer be available. After this date we will not be able to support any requests for transaction data.

All transaction data requests must be submitted by March 28, 2025, to bipharmacy@optum.com to allow adequate time to be processed.

Questions can be directed to bipharmacy@optum.com.

REF 15682769
Posted Jan 22, 2025 - 16:16 EST

Scheduled

Effective April 30, 2025, historic SmartPay transaction data will no longer be available. After this date we will not be able to support any requests for transaction data.

All transaction data requests must be submitted by March 28, 2025, to bipharmacy@optum.com to allow adequate time to be processed.

Questions can be directed to bipharmacy@optum.com.

REF 15682769
Posted Jan 03, 2025 - 11:00 EST
This scheduled maintenance affected: Provider Communications and Payment Services (SmartPay Plus for Providers).