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InterQual® Cloud Solutions Maintenance Notice
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
The InterQual® Cloud Solutions system will be undergoing system maintenance during the maintenance window below:
• Start: Apr. 4, 2025, 11 p.m. ET
• End: Apr. 5, 2025, 2 a.m. ET
Between Apr. 4, 2025, 11 p.m. ET and Apr. 5, 2025, 2 a.m. ET the production environment (https://prod.ds.interqual.com) will be unavailable for at least 60 minutes and potentially up to 3 hours.
During the maintenance downtime, you can access InterQual® Criteria from InterQual® View. For instructions to install InterQual View, see the InterQual® View Installation Guide on Download Connect.
Contact Information
For additional information or assistance, log in to the Customer Care Hub and submit a new case to Product Support.
REF 17133809
• Start: Apr. 4, 2025, 11 p.m. ET
• End: Apr. 5, 2025, 2 a.m. ET
Between Apr. 4, 2025, 11 p.m. ET and Apr. 5, 2025, 2 a.m. ET the production environment (https://prod.ds.interqual.com) will be unavailable for at least 60 minutes and potentially up to 3 hours.
During the maintenance downtime, you can access InterQual® Criteria from InterQual® View. For instructions to install InterQual View, see the InterQual® View Installation Guide on Download Connect.
Contact Information
For additional information or assistance, log in to the Customer Care Hub and submit a new case to Product Support.
REF 17133809
This scheduled maintenance affected: Clinical Decision Support (InterQual® Cloud Solutions).