Upcoming Status Page Transition


On April 26, 2026, starting at 11:00 AM ET, products will transition from this status page to a single consolidated status page. The transition is expected to take 1–2 hours.


All products will be available at https://status.optum.com, except Pharmacy products, which will transition at a later date. Thank you for your patience as we improve service visibility.

Resolved Notice: TES and PI users are impacted by Zscaler access issue

Incident Report for Optum Solutions

Resolved

The Zscaler issue with MDIV/MMIS has been resolved. We appreciate your patience while being restored.
Posted Apr 09, 2026 - 11:45 EDT

Investigating

We are aware of the ZScaler issues with MDIV/MMIS. We are actively investigating the issue with the larger Optum/Zscaler team and will provide updates as soon as available.

INC #INC49392819
Posted Apr 09, 2026 - 11:37 EDT
This incident affected: Revenue Cycle Management (TES Ambulatory).