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Resolved Notice: Clinical Exchange XMLAPI issue

Incident Report for Optum Solutions

Resolved

The XMLAPI access issue has been resolved. We have confirmed that users are now able to access the system without error. We will continue to monitor the system.

INC/CSA/Ref # INC48061160

Posted Jan 28, 2026 - 10:04 EST

Monitoring

Development identified and fixed the issue impacting XMLAPI access. We will continue to monitor the system.

INC/CSA/Ref #INC48061160

Posted Jan 28, 2026 - 09:46 EST

Investigating

We are aware of an issue impacting XMLAPI calls to the Clinical Exchange application. Our development teams are engaged, and we are reviewing this issue as a priority.

INC/CSA/Ref #INC48061160

Posted Jan 28, 2026 - 08:37 EST

This incident affected: Clinical Exchange.